Your privacy matters. This policy explains how I collect, use, and protect your information when you book a session, fill in a form, or sign up to updates.

1. What I Collect
When you book a session or event, complete an intake form, or sign up to the newsletter, I may collect:

• Name, email address, and phone number
• Booking and communication history
• Health-related information you choose to share on intake forms (e.g. pregnancy, heart conditions, mobility needs, allergies) — this is only ever used to make sure a session is safe and suitable for you, and is never shared beyond what’s necessary for that purpose
• Payment is processed securely by Square; I don’t see or store your card details

2. How I Use It
Your information is used to:

• Confirm and manage your booking
• Prepare safely for your session based on anything you’ve shared
• Respond to your enquiries
• Send occasional updates if you’ve subscribed to the newsletter (you can unsubscribe anytime)

I never sell or share your data, except with the essential services needed to run SuSoul (currently Square for payments, and my website/booking provider).

3. How Long I Keep It
Booking and intake information is kept only as long as needed to provide your session and meet any legal/accounting requirements, after which it’s deleted.

4. Cookies
This website may use basic cookies to improve your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

5. Your Rights
Under UK data protection law, you have the right to access, correct, or request deletion of your personal data at any time. Just get in touch and I’ll be glad to help. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you have concerns about how your data is handled.

6. Contact
Questions about your data?
hello@susoul.co.uk
07701 080615